e-Government Authority

The e-Government Authority (e-GA) is established in 2019 under the e-Government Act, No. 10 of 2019 mandated to coordinate, oversee and promote e-Government initiatives as well as enforce e-Government related policies, laws, regulations, standards and guidelines in public institutions.

e-GA is a succeeding institution to e-Government Agency which was a semi-autonomous institution established in 2012 under the Executive Agencies Act, No.30 Cap. 245 of 1997 with the mandate of coordination, oversight and promotion of e-Government initiatives.

Before the establishment of the Agency, ICT initiatives in the Government were coordinated and managed by the then Directorate of Management of Information Systems (DMIS), now Directorate of Information and Communication Technology Systems (DICTS) under the President’s Office, Public Service Management. The Agency became operational effective in April 2012 and officially inaugurated in July 2012 and ceased after seven years of operation.

The e-Government Act, No. 10 of 2019 stipulates the roles, functions and powers of the Authority for effective implementation of e-Government.

The Quality Policy Statement of the Authority States That:

“The e-Government Authority (e-GA) is committed to providing quality and secure e-government services to its stakeholders in line with applicable policies, laws, regulations, guidelines, and standards, including ISO 9001:2015. This policy supports the strategic direction of the Authority and provides a framework for establishing and reviewing quality objectives. Furthermore, e-GA is committed to the continual improvement of its Quality Management System (QMS) through proactive risk management, performance monitoring, and regular management review.”

To be recognized as a leading innovative institution, enabling the use of ICT for improving public service delivery.

To provide a regulatory enabling environment to public institutions through coordination, oversight and promoting of ICT usage for improvement of service delivery in the public service.

“Integrity and Innovation for Quality Public Service Delivery”