Tanzania Telecommunications Corporation

Tanzania Telecommunications Corporation formerly known as Tanzania Telecommunications Company Limited (TTCL) was established by An Act of the Parliament, 'The Tanzania Telecommunications Company Incorporation Act of 1993'

The Company came into operation following a split of the former parastatal organization known as Tanzania Posts and Telecommunications Company (TP&TC) and began operation on Jan 1, 1994. The split was due to the government's move to liberalize communications sector in the country, and due to this separation four parastatal entities were formed namely; The Tanzania Posts Corporation (TPC), Tanzania Telecommunications Company Limited (TTCL), Tanzania Postal Bank (TPB), and Tanzania Communication Commission (TCC) now known as Tanzania Communication Regulatory Authority (TCRA).

Subsequent to continued economic liberalization policy of the Government of Tanzania, TTCL was privatized on 23rd February 2001, where by a Consortium MSI of the Netherlands and Detecon of Germany acquired 35% shares of the company from the Government of Tanzania. However, the Government of Tanzania has effective from 23rd June 2016 fully repossessed TTCL ownership by 100%.Therefore until 1st of February 2018, TTCL was 100% owned by the Government of Tanzania.

The Tanzania Telecommunication Corporation (Act No 12 of 2017)was signed by The President of United Republic of Tanzania on 28th November 2017 and was gazetted by the Minister for Works, Transport &Communication to be effective on 1st February 2018.

Tanzania Telecommunications Corporation is taking up the duties and responsibilities of the former Tanzania Telecommunication Company Ltd -TTCL which ceased to operate on 31st January 2018.

The key functions of the Corporation are to; a) Enhance safety, security, economic and commercial viability of national telecommunications services and telecommunication infrastructure through; i. Promotion of effective management and operation of telecommunications services. ii. Development, maintenance, promotion and management of telecommunications services ; and iii. Maintenance of safety and security of telecommunications infrastructure specified or determined in accordance with section 20 of Tanzania Telecommunication Corporation Act b) Plan build, operate and maintain the strategic telecommunications infrastructure proclaimed by the Government; c) Operate telecommunications services in accordance with the laws and prescribed procedures governing telecommunications services; d) Operate and maintain all types of telecommunications networks, including ICT systems and services within and outside the United Republic of Tanzania.

1. TTCL Core Values 

At TTCL, our core values form the foundation of who we are and how we operate. They shape our culture, guide our decisions, and define the standards by which we measure performance across the organization. These values reflect our deep commitment to our customers, partners, employees, and the communities we serve.

Every day, our employees are guided by the following core values to deliver reliable, responsible, and innovative services:

1. Integrity 

We uphold maintain high standards of professionalism, respect, honesty and trustworthiness to maintain the Corporation’s reputation through consistency of actions, values, methods, measures, principles, expectations and outcomes. 

1. Customer Centric

We strive for excellence in service delivery and commit to continuous service delivery improvement and put the interests of our customers as our first priority by providing services and solutions in a manner that is efficient, effective and responsive with the customer as the centre of emphasis.

1. Mutual Respect

We are impartial, work without discrimination and appreciate interdependence of diverse social groups through an open, available and affirming approach.

1. Result-oriented

We commit to meet obligations by being focused and objective through providing high quality services based on standard and best practices.

1. Creativity 

We strive to be innovative, inventive and up to date leading to improved performance through constantly promoting a culture of learning, developing and accepting value added ideas.

1. Commitment 

We are passionately dedicated to serve our customers with innovative solutions through high level of advocacy, customer care, technical capabilities and support.